Eligible items may be returned for store credit only. Items must be returned within 14 days of delivery. SHIFT StyleHouse will not accept any returns after 14 days. Once your item has been received, you will receive a store credit via email.
To start your return, please click here
Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all SHIFT StyleHouse and product tags attached. We do not accept items that are worn, washed, altered, sale items, bodysuits or swimsuits. Defective items must be reported within 2 days, if not reported we will not issue credit. If you believe you have received an incorrect merchandise, please contact us within 24 hours of receiving your package.
* Please note: Original shipping fees are non-refundable. Return shipping costs are the customer's responsibility. A restocking fee of 40% will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address, or sent back after the 14 days.
Swimwear, bodysuits, sale items, gift card, free or promotional items and accessories are FINAL SALE and not eligible for a return.
E-credit expires after 1 year.
Still have questions? Please email us at firstname.lastname@example.org with your full name and order number.
Free Shipping for all U.S. domestic orders (5-7 Business Days)
Standard Shipping w/ Signature: $10.95 (3-5 Business Days)
USPS Express: $30 (1-3 Business Days)
Canada & U.K - USPS Priority Flate Rate: $15 (5-10 Business Days)
All Other Countries: International shipping rates vary deepening on location and weight of product. Shipping cost will be shown at time of checkout. Transit time is 5-10 Business Days. All custom fees, taxes and duties are the sole responsibility of the customer.
Orders will be processed within 48 business hours of credit card authorization (not including holidays).
We utilize various distribution centers so some items may arrive separately, if you ordered more than one item in a different product category.
ALL SHIFT GIFTS items are printed on demand.
Therefore, please allow for 3-5 business days for processing prior to the item being shipped.
Please double check your order details including items in cart, billing & shipping address information before confirming your order. Once orders are submitted we are unable to make any changes.
All regular orders placed on Friday after 12:00 p.m. CST will begin processing on the following Monday.
**If you have not received your order or tracking number after the 7th business day, please email email@example.com.
***SHIFT StyleHouse is not responsible for any lost, stolen or tampered with packages. If your item was any of the aforementioned, you will need to file a claim with your local post office. Please email us at firstname.lastname@example.org and we will be more than happy to walk you through the process.
It simply doesn't get any better than this. Save time and money with our stylishly curated box full of quality clothing valued over $250. Mystery boxes are perfect for the woman who likes a bit of variety, surprise and affordability.
Each box includes pieces curated to easily integrate in your wardrobe.
Here are the deets:
*Designed with the modern day renaissance woman in mind, who has style, a schedule and no time in between to go shopping. We've curated pieces that seamlessly integrate into both a professional and fashionable wardrobe.
*Choose between 3 items for $50 which includes a minimum of 1 new arrivals; or
5 items for $75 which includes a minimum of 2-3 new arrivals.
*Contents of the box are a total surprise, however quantities are limited for exclusivity. Trust me, you'll love it.
*Boxes are final sale
*Feel free to note in the comment section of your order of colors/styles you absolutely dislike. We will try our best to accommodate, but be open to trying something new!
I've ordered this box twice and both times I loved every single piece!
I was so pleased with my mystery box. Great pieces for a GREAT price. I would love to be able to order a regular subscription box from Bella Rosa! Hopefully that’s in the near future!