Eligible items may be returned for store credit only. Items must be returned within 14 days of delivery. SHIFT StyleHouse will not accept any returns after 14 days. Once your item has been received, you will receive a store credit via email.
To start your return, please click here
Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all SHIFT StyleHouse and product tags attached. We do not accept items that are worn, washed, altered, sale items, bodysuits or swimsuits. Defective items must be reported within 2 days, if not reported we will not issue credit. If you believe you have received an incorrect merchandise, please contact us within 24 hours of receiving your package.
* Please note: Original shipping fees are non-refundable. Return shipping costs are the customer's responsibility. A restocking fee of 40% will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address, or sent back after the 14 days.
Swimwear, bodysuits, sale items, gift card, free or promotional items and accessories are FINAL SALE and not eligible for a return.
E-credit expires after 1 year.
Still have questions? Please email us at firstname.lastname@example.org with your full name and order number.